Services and facilities
Service and Facilities


As a resident of Craigcare Albany, my wife and I are very happy living here. We enjoy the outings and care we receive here and would not consider moving anywhere else. - William & Joan, Craigcare Albany

I love living here at Craigcare Albany where the staff and residents are very friendly and we are like one big happy family. My unit is very comfortable and with the cleaners, gardeners & handymen helping, it looks lovely. The meals are good. On the whole, I have the highest regard for all the staff who do a wonderful job of caring for us. - Margaret, Craigcare Albany

Room - Craigcare Albany

The beds are very good to sleep in and the meals are very nice. - Dawn, Craigcare Berwick

It is almost six months since I've become a resident at Craigcare Berwick and I would like to express my appreciation for the overall standard of care I have received. - Glenys, Craigcare Berwick

Craigcare Berwick

Just a short thank you for looking after my wife over the past eight months. The care and attention my wife received is a credit to you all and it made her feel very much at home. Although she had many health issues, she was always happy at Craigcare and that's thanks to all the staff in all the operational functions. Her time at Craigcare was so happy and enjoyable. - John, Craigcare Mornington

Thank you for the seedlings for the hostel garden. We had a great afternoon with a lot of residents coming out to see what was going on. They enjoyed their time talking, reminiscing and laughing together as well as suggesting new ideas for the next garden project. Some small things make the residents happy and if they are happy, I am happy. - Ros, Craigcare Mornington

Thank you for caring for me, the girls have been great. I have found a second home. - Gwen, Craigcare Mornington

Craigcare Mornington

I was here while lunch was served. Boy what a treat! Fantastic presentation, aroma and plenty on the plate. I know that Mum has really enjoyed the meals. Your staff are all happy in their job and it shows with the smiles on their faces and the laughter we hear. What a joy for us as a family to have found a place for Mum here at Craigcare Pascoe Vale. We know that Mum is going to be cared for very well. - Julie, Craigcare Pascoe Vale

To watch a parent struggle with life's simple tasks, to watch them deteriorate physically and mentally and to be there as they die, is a journey that is heartbreaking for those who love them. Our journey was full of sadness and grief. However the kindness, support and expertise of the staff at Craigcare Pascoe Vale, nursing staff, personal care assistants and activity carers, made our father's living and dying one of dignity and support and gave him a sense of security. For us, the family, these same people offered kindness and care beyond our expectations. Thank you. - Robyn, Craigcare Pascoe Vale

I'd like to commend Craigcare Pascoe Vale for their services to my husband John. Without doubt, Craigcare has provided the utmost care to him since day one. Through good times and bad, they have been part of my strength in these challenging circumstances. - Mary, Craigcare Pascoe Vale

Craigcare Pascoe Vale

On behalf of my family and myself, I would like to thank all the staff that were involved in putting together such a lovely birthday party for my mother Doris for her 100th birthday. We all enjoyed the party, including Mum, so much so that we didn't want it to end. - Lena & Family, Craigcare Plumpton Villa

Thank you to all the staff for your wonderful care when Dad had his fall. Mum spoke so highly of everyone's assistance and thoughtfulness at the time. We are so thankful that Mum is in Plumpton Villa now; we know she is being cared for by caring and capable staff. She also loves that you have taken the time to have little chats with her since Dad's death. - Pam, Annette & Brent, Craigcare Plumpton Villa

We would like to extend our sincere thanks for all the love and care you took of our beloved husband and father. We were all comforted to know he received the care he deserved. - The Mellino Family, Craigcare Plumpton Villa

Plumpton Villa