Frequently asked questions
Prospective residents must have care needs which cannot be appropriately met in their current home environment.
The Aged Care Assessment Team (ACAT) makes this determination based on an interview with yourself and loved ones.
For more information please visit our Admissions Process page.
Craigcare is a non-denominational aged care provider. We welcome residents from all religious and cultural backgrounds.
Residents are able to access any religious or culturally specific services they require.
We have no regulated visiting hours and you are welcome to visit or have visitors as often as you like.
Residents' pets are reviewed on a case-by-case basis. Many families bring pets in with them rather than have them stay permanently.
Our facilities have designated outdoor smoking areas.
Yes, you most certainly can; however, on some occasions, it may be necessary for a staff member or volunteer to accompany you.