C is for care
Care is at the heart of our philosophy. Our staff members are hard-working and dedicated to ensuring our residents receive the standard of care we pride ourselves on.
R is for residents
Our residents are everything. We constantly strive to provide the best experience for our residents in all we do. This includes hotel services, caring and lifestyle programmes.
A is for attentiveness
Our staff don’t just hear, they listen. We aim to make your experience with us as rewarding as possible for those involved and that means we must listen to our residents and their families. From tailoring our care to providing an extra blanket to a cold resident, attentiveness is at our core.
I is for individualism
Everyone is different. No two residents have the same needs and by embracing individualism, we tailor our care to the unique needs of every resident.
G is for grandchildren
It is important for residents to keep in touch with their loved ones. We encourage visitors and we have many shared and private areas perfect for spending time with friends and family.
C is for choice
Choice is paramount. Our residents and their families are empowered to make a variety of decisions concerning their daily activities and meals.
A is for accredited
Our facilities meet each of the 44 accreditation standards. We pride ourselves on exceeding the 44 standards in our pursuit of excellence in aged care.
R is for respect
Mutual respect is critical. We respect our residents for who they are and the lives they have lived. We respect families for entrusting us with the care of their loved ones and we ask they respect our staff for their efforts to deliver exceptional care.
E is for experience
We have been caring for Australian seniors since 1972. We have built a reputation on excellent care and the sense of community we foster within our homes. Our staff are experienced in many facets of care and are constantly developing new skills.