About Us
Women sitting together with a cup of tea

Our values

Core values

  • Respect
  • Passion
  • Warmth
  • Pleasure in Serving
  • Attentiveness

Our core values represent what we stand for as a company. We believe all five are critical to delivering the first class aged care services we pride ourselves on. These core values guide our actions as a company, as a wider staff and as individuals.

Craigcare Pascoe Vale

Mission

Our mission is to serve our residents and care recipients in a manner which will enhance their quality of life.
We will achieve this by providing a first class service at all times which is delivered with warmth and respect.

Craigcare Berwick

Service essentials

  • Preserving Dignity
  • Enabling Choice
  • Embracing Individuality
  • Fostering Independence
  • Working Collaboratively
  • Engaging Family & Friends
  • Having Fun

Our service essentials are the seven key points of focus for us when we care for our residents. We believe excellence in these key areas is what makes us different to other aged care providers. These are not just aims, but a promise to our residents and their families.